Sitter User Agreement & Responsibilities

SitReady is an online technology marketplace designed to connect adult Parents or legal guardians with independent Sitters.SitReady facilitates: • Sitter discovery; • Profiles; • Availability; • Booking requests and acceptance; • Messaging; • Payments; • Screening status; • Reviews; • Support; and • Administrative enforcement. SitReady does not itself provide childcare services and does not employ Sitters.Sitters offer childcare services as independent providers and control when they make themselves available and which Bookings they accept.Access to certain Booking opportunities may be conditioned on completion of applicable: • Onboarding requirements; • Identity verification; • Background screening; • Payment-provider onboarding; • Eligibility requirements; and • Other requirements permitted by Applicable Law.

Each Sitter must maintain their own Account and provide accurate information concerning their identity.A Sitter may not: • Allow another person to provide childcare under the Sitter's Account; • Misrepresent their identity; • Share Account access for the purpose of allowing another person to perform a Booking; or • Circumvent identity-verification or eligibility requirements. SitReady may request additional information or verification where reasonably necessary for Platform security, safety, payment processing, screening, or eligibility.

Sitters must accurately describe their: • Legal and display name; • Experience; • Certifications; • Skills; • Qualifications; • Availability; • Service preferences; • Background-screening status; and • Other material profile information. Sitters may not claim credentials, certifications, licenses, training, experience, or other qualifications that they do not actually possess.If a certification or license: • Expires; • Is suspended; • Is revoked; • Becomes inaccurate; or • Otherwise changes materially, the Sitter must update the applicable information as required by SitReady.Sitters are responsible for determining whether any license, registration, certification, permit, insurance, or other authorization is required for the services they independently provide.

Sitters control their availability calendar and may generally accept or decline available Booking opportunities, subject to SitReady's lawful eligibility, safety, and Platform requirements.Before accepting a Booking, a Sitter should review the information reasonably available concerning: • Child Information; • Booking location; • Requested duties; • Number of Children; • Ages of Children; • Start and end times; • Special care requirements; and • Other disclosed conditions. A Sitter should not accept a Booking that the Sitter cannot safely, lawfully, or competently perform.Once a Sitter voluntarily accepts a confirmed Booking, the Sitter is expected to appear at the agreed location and time and provide the agreed childcare unless the Booking is properly cancelled or an approved emergency exception applies.

During a Booking, Sitters must provide attentive, age-appropriate supervision and reasonable care consistent with the agreed Booking.Sitters must: • Exercise appropriate judgment; • Follow lawful and reasonable Parent instructions concerning the Child; • Follow disclosed care plans and material restrictions; • Maintain appropriate supervision; • Protect the Child from reasonably avoidable serious hazards; and • Comply with Applicable Law and applicable SitReady safety policies. A Sitter must not provide childcare while materially impaired by: • Alcohol; • Illegal drugs; • Misuse of medication; • Extreme fatigue; or • Another condition that prevents safe supervision. A Sitter should not sleep while responsible for a Child unless the nature of an authorized overnight Booking and Applicable Law make sleeping appropriate and safe.

A Sitter may not bring an unauthorized person to a Booking location for purposes of providing or assisting with childcare.A Sitter may not transfer supervision of a Child to another person without appropriate Parent authorization.An exception may apply where emergency assistance is reasonably necessary to protect the Child or another person.A Sitter must not knowingly leave a Child without an authorized responsible adult.

Sitters may receive sensitive information concerning Children and families in connection with Bookings.Sitters must protect non-public information, including: • Home addresses; • Access codes; • Family schedules; • Medical information; • Emergency information; • Child Information; • Household information; • Private communications; and • Other confidential information received through the Platform or during a Booking. Sitters must not photograph, record, publish, transmit, or disclose information concerning a Child or family except where:1.Authorized by the Parent; 2.Permitted through the applicable Booking or Platform functionality; and 3.Permitted by Applicable Law. Sitters must not publish Child Information, family information, photographs, videos, or Booking details on social media or other public channels without appropriate authorization.

When immediate danger or a medical emergency exists, the Sitter should first contact 911 or the appropriate emergency service and then contact the Parent as circumstances permit.Serious incidents should be reported to SitReady after immediate safety needs have been addressed.Such incidents may include: • Serious injury; • Missing-Child events; • Suspected abuse or neglect; • Serious unsafe conditions; • Threats; • Violence; • Impairment; • Unauthorized persons; • Serious property or security incidents; or • Other major safety concerns. SitReady Support is not an emergency-response service.A Sitter must not delay contacting appropriate emergency authorities where immediate action is reasonably necessary to protect a Child or another person.

-RELATED DUTIESA Sitter must not undertake medical or medication-related duties that exceed the Sitter's competence, legal authority, or the permissions applicable to the Booking.Medication assistance must be performed only when: • Appropriately disclosed; • Lawfully permitted; • Within the Sitter's competence; • Authorized where required; and • Consistent with the applicable Booking instructions and SitReady policies. A Sitter must not undertake a medical procedure or specialized medical task merely because a Parent requests it if the Sitter is not legally or professionally authorized and competent to perform that task.

-RISK ACTIVITIESA Sitter must not undertake a higher-risk activity outside the agreed Booking or beyond the Sitter's competence, legal authority, or Platform permissions.Where offered through SitReady, activities such as: • Driving or transportation; • Swimming or water supervision; • Medication assistance; and • Specialized childcare should be subject to appropriate Booking disclosures, permissions, and applicable requirements.A Sitter may decline a higher-risk activity that the Sitter cannot safely or lawfully perform.

Sitters should exercise reasonable care concerning the safety of the Child and should report material hazards when appropriate. If a Sitter encounters a serious undisclosed hazard, the Sitter may decline to begin care or may end the Booking when reasonably necessary to protect the Child or another person.Examples of serious hazards may include: • Unsecured firearms or weapons; • Dangerous medications or controlled substances; • Hazardous chemicals; • Unsafe water hazards; • Aggressive animals; • Serious structural or electrical hazards; • Illegal activity; or • Other conditions presenting a significant safety risk. A Sitter is not required to remain in an immediately dangerous situation solely to preserve a Booking, payment, rating, or Account standing.

A Sitter who can no longer provide an accepted Booking must cancel through the SitReady Platform as soon as reasonably possible.The Sitter should also promptly notify the Parent where appropriate.Repeated or excessive cancellations may result in: • Warnings; • Reduced profile visibility; • Temporary restrictions; • Suspension; or • Termination of the Sitter Account. A genuine emergency may be considered under SitReady's applicable emergency and extenuating-circumstances procedures.

Sitters are expected to arrive at the confirmed Booking location on time and ready to provide the agreed childcare.A Sitter who expects to be late should notify the Parent as soon as reasonably possible. Significant or repeated lateness may affect: • Sitter compensation; • Account standing; • Profile visibility; or • Continued eligibility to use certain Platform features. SitReady may consider available arrival or check-in information when reviewing lateness, subject to applicable technical limitations and Platform policies.

-SHOWSA Sitter No-Show generally occurs when a Sitter fails to arrive for a confirmed Booking without adequate notice or an approved exception.A No-Show may result in: • Loss or adjustment of compensation; • Refunds to the Parent; • Warnings; • Reduced visibility; • Account restrictions; • Suspension; or • Termination. SitReady may consider available Booking records, communications, check-in information, and other relevant evidence when reviewing a disputed No-Show.

Sitter earnings are processed through SitReady's designated payment provider.Sitters must maintain accurate: • Payment information; • Payout information; • Tax information; • Identity information; and • Other information required for payment-provider onboarding. Sitter earnings may be reduced or adjusted by: • Disclosed Platform Fees; • Refunds; • Reversals; • Chargebacks; • Taxes or withholding required by law; or • Other authorized adjustments. Payout timing may vary due to: • Payment-provider verification; • Bank processing; • Weekends or holidays; • Fraud review; • Disputes; • Chargebacks; • Reserves; • Negative balances; or • Other lawful payment-processing restrictions. Sitters should not assume that payout is immediate or guaranteed on a particular date unless the applicable payment configuration expressly provides otherwise.

SitReady may use Stripe Connect or another authorized payment provider to facilitate Sitter payouts.Sitters may be required to complete payment-provider onboarding and provide accurate: • Identity information; • Bank-account information; • Tax information; • Verification information; and • Other information required by the payment provider. Sitters may also be required to accept applicable payment-provider terms as part of onboarding.The information available to SitReady and the actions SitReady may take through the payment provider depend on the final payment configuration.

Sitters are responsible for determining and satisfying their applicable federal, state, and local tax obligations arising from their Sitter earnings.Depending on Applicable Law and the payment structure, SitReady or its payment provider may: • Collect tax information; • Perform legally required withholding; • Provide or facilitate required tax reporting; or • Issue applicable tax documentation. SitReady does not represent that a particular tax form will be provided in every circumstance where reporting requirements depend on Applicable Law, payment structure, thresholds, or provider configuration.

Sitters must complete required identity-verification and background-screening processes before becoming eligible for applicable Bookings.Screening may be conducted through Checkr or another authorized provider.Sitters must provide truthful and accurate legal identity information.SitReady may require additional or periodic screening or eligibility review where permitted by Applicable Law, including following: • A credible safety report; • A material change in eligibility; • A required periodic review; or • Other circumstances authorized under SitReady's screening procedures. If an eligibility decision is based on a consumer report, SitReady will follow the applicable process required by law and its Background Check & Screening Policy.

A Sitter must remain eligible to use the Platform throughout the Sitter's participation. The Sitter must promptly provide information that SitReady lawfully requires concerning material changes that could affect eligibility.SitReady may restrict access to Bookings when required screening, verification, payment, licensing, certification, or other eligibility requirements are not satisfied.

-PLATFORM TRANSACTIONS AND CIRCUMVENTIONSitters may operate independent businesses and may use other platforms.However, a Sitter must not misuse information obtained through SitReady to intentionally solicit a SitReady-introduced Parent to move a Booking or payment off-platform for the purpose of avoiding SitReady Fees, screening requirements, payment safeguards, safety procedures, or other Platform protections.Nothing in this provision is intended to prohibit lawful independent business activity that is otherwise permitted by Applicable Law.

Sitters must treat Parents and Children respectfully and professionally.Sitters must not engage in: • Harassment; • Threats; • Violence; • Exploitation; • Abuse; • Sexual misconduct; • Discriminatory unlawful conduct; • Neglect; • Abandonment; • Cruel or humiliating treatment; • Inappropriate physical punishment; or • Other conduct prohibited by Applicable Law or SitReady policies. Sitters must not knowingly expose a Child to: • Illegal drugs; • Pornography; • Sexual activity; • Dangerous weapons; • Criminal activity; or • Other clearly inappropriate or dangerous conduct.

Sitters may receive reviews and ratings from Parents.Sitters must not attempt to manipulate, fabricate, threaten, or improperly influence reviews.Sitters must also provide truthful information concerning their: • Qualifications; • Experience; • Availability; • Certifications; • Screening status; and • Services. Sitters must not knowingly manipulate Platform records, Booking information, screening indicators, payment information, or safety reports.

Sitters agree to reasonably cooperate with legitimate SitReady investigations involving: • Safety; • Fraud; • Screening; • Payment; • Reliability; • Policy violations; • Complaints; or • Other material Platform concerns. SitReady may request information or documentation reasonably necessary to investigate a legitimate concern.A Sitter must not knowingly provide false information or attempt to interfere with a legitimate investigation.

SitReady may investigate credible concerns involving a Sitter's: • Safety; • Conduct; • Screening; • Payment activity; • Reliability; • Cancellations; • No-Shows; • Policy compliance; or • Continued eligibility. SitReady may impose temporary protective restrictions while an investigation is pending.Depending on the circumstances and Applicable Law, SitReady may: • Issue a warning; • Require additional verification; • Restrict Platform features; • Reduce profile visibility; • Restrict Booking access; • Suspend the Account; or • Terminate Platform access. Temporary protective restrictions do not necessarily constitute a final determination concerning the underlying allegation.Where appropriate, SitReady may provide an appeal or review process.

The Sitter's use of SitReady does not, by itself, create an employment relationship between the Sitter and SitReady.Sitters use the Platform to offer independent childcare services and retain responsibility for determining whether and how they provide services, subject to Applicable Law and SitReady's lawful Platform requirements.Nothing in this Agreement authorizes a Sitter to: • Bind SitReady; • Make promises on behalf of SitReady; • Incur obligations for SitReady; or • Represent that the Sitter is a SitReady employee. The legal classification of the relationship depends on the actual relationship and Applicable Law and is not determined solely by the title of this Agreement.

Sitters are responsible for complying with Applicable Law governing the childcare services they independently provide.Depending on the Sitter's circumstances and jurisdiction, this may include requirements concerning: • Licensing; • Registration; • Certifications; • Insurance; • Transportation; • Vehicle requirements; • Taxes; • Safety; • Mandatory reporting; • Childcare activities; and • Other legally required authorizations. A Sitter must not accept or perform a Booking that the Sitter cannot lawfully provide.

Information obtained through SitReady concerning Parents, Children, households, Booking locations, schedules, emergency contacts, and care instructions must be used only for legitimate purposes connected with the applicable Booking and the Sitter's lawful participation in the Platform.A Sitter must not: • Sell such information; • Publicly disclose it; • Use it for harassment; • Use it for unauthorized solicitation; • Share it with unauthorized persons; or • Retain or misuse it for unrelated purposes.

By creating or maintaining a Sitter Account or accepting a Booking through SitReady, the Sitter acknowledges that the Sitter is responsible for: • Maintaining accurate Account information; • Maintaining truthful qualifications and certifications; • Completing required identity verification and screening; • Keeping availability information accurate; • Reviewing Booking details before acceptance; • Honoring accepted Bookings; • Providing safe and attentive childcare; • Protecting Child and family information; • Following emergency procedures; • Complying with Applicable Law; • Maintaining appropriate payment and tax information; • Following SitReady's payment and cancellation procedures; • Reporting serious safety concerns; and • Complying with applicable SitReady policies.