Childcare Services Disclaimer & Limitation of Platform Role

This Childcare Services Disclaimer & Limitation of Platform Role explains SitReady’s role in connecting Parents and independent Sitters and describes important limitations concerning childcare services arranged through the SitReady Platform.This Disclaimer forms part of SitReady’s Terms of Service and should be read together with the Parent User Agreement, Sitter User Agreement, Independent Contractor Agreement, Background Check & Screening Policy, Safety, Trust & Incident Reporting Policy, Payment, Fees, Refunds, Cancellations & No-Show Policy, Privacy Policy, and other applicable SitReady policies.

SitReady provides a technology platform that allows Parents seeking childcare to find, communicate with, evaluate, and arrange Bookings with independent Sitters who choose to offer childcare services.SitReady does not itself provide babysitting or childcare services. The childcare services associated with a Booking are provided by the Sitter directly to the Parent and Child.SitReady may provide Platform features including profiles, availability tools, Booking functionality, messaging, payment processing, screening-status indicators, reviews, customer support, safety reporting, and Account administration. Providing these features does not make SitReady the provider of the underlying childcare services.

Sitters use SitReady as independent service providers and are not employees of SitReady.SitReady does not hire Sitters as household employees of Parents, place Sitters on SitReady employee schedules, guarantee work, require Sitters to accept particular Bookings, or guarantee any particular level of earnings.Sitters decide whether to make themselves available, which Booking opportunities to accept or decline, and whether to continue offering services through SitReady, subject to SitReady’s Platform eligibility, safety, and conduct requirements.Nothing in this Disclaimer changes any legal classification that applicable law requires based on the actual relationship between the parties.

-TO-DAY CHILDCARESitReady does not ordinarily remain present during a Booking and does not directly supervise the Sitter while childcare is being provided.The Parent is responsible for communicating the Child’s care instructions, routines, restrictions, authorized activities, emergency information, and other Booking-specific expectations to the Sitter.The Sitter is responsible for providing the accepted care using appropriate judgment and in accordance with applicable law and SitReady policies.Platform policies establishing minimum safety, conduct, eligibility, payment, or reporting requirements do not mean that SitReady controls every decision made during an individual childcare Booking.

Parents are responsible for deciding whether a particular Sitter is appropriate for their Child and family.SitReady may provide information and tools to assist Parents in making that decision, but SitReady does not make the final childcare selection for the Parent.Parents should review available Sitter profile information, experience, qualifications, reviews, screening status, availability, rates, and other information the Parent considers relevant before confirming care.Parents should ask appropriate questions and communicate any special needs, restrictions, medical considerations, activity limitations, or other expectations before entrusting a Child to a Sitter.

-PROVIDED INFORMATIONMuch of the information displayed in Sitter and Parent profiles is provided by Users.Users are required to provide truthful and accurate information. However, SitReady cannot guarantee that every statement, credential, description, preference, photograph, experience claim, availability entry, or other User-provided detail is complete, current, or accurate.SitReady may verify certain information or require supporting documentation when appropriate. The existence of a profile does not mean that SitReady has independently verified every statement or representation made by that User.

SitReady may require Sitters to complete background screening and identity-verification requirements before becoming eligible to accept Bookings. Screening is an additional safety measure and is not a guarantee of present or future conduct.Background records may be incomplete, delayed, inaccurate, unavailable, legally restricted, associated with another person, or absent because misconduct was never reported, charged, prosecuted, or entered into a searchable source.A screening badge or status indicates only that the Sitter completed the applicable SitReady screening process and met SitReady’s eligibility requirements at the time the status was issued.A screening badge or status is not a certification, endorsement, warranty, or guarantee that the Sitter is safe, reliable, qualified, or suitable for every family.Additional screening terms are provided in SitReady’s Background Check & Screening Policy.

Reviews and ratings may assist Parents and Sitters in evaluating prior experiences, but they are based on individual User experiences and opinions.A favorable review does not guarantee a similar experience in a future Booking, and a rating is not a professional certification or safety guarantee.SitReady may moderate, restrict, or remove reviews that violate applicable Platform policies. However, SitReady does not guarantee the accuracy of every factual assertion or opinion contained in a review.

SitReady does not guarantee that a Sitter will be available for any particular: • Date or time; • Location; • Duration; • Rate; • Child; • Care requirement; • Instant Booking; or • Last-minute request. A Booking is not guaranteed merely because a Parent submits a request. A Booking becomes confirmed only through the applicable SitReady confirmation process. SitReady also cannot guarantee that an accepted Sitter will never become unavailable because of illness, emergency, transportation problems, severe weather, Account restrictions, or other circumstances.

Childcare involves human judgment, changing circumstances, and risks that cannot be completely eliminated.SitReady does not guarantee that a Child will behave, sleep, eat, remain illness-free, avoid ordinary childhood injuries, reach a developmental milestone, enjoy a particular activity, or experience any other specific outcome during a Booking.SitReady also does not guarantee that every Parent and Sitter will be personally compatible or that every Booking will meet each User’s subjective expectations.

Even when reasonable care is used, childcare can involve foreseeable and unforeseeable risks, including ordinary falls, bumps, illness, allergic reactions, choking hazards, behavioral incidents, playground or activity injuries, transportation risks, interactions with animals, environmental hazards, and other risks associated with supervising children.Nothing in this Disclaimer excuses a User from responsibility for negligence, misconduct, unsafe behavior, or other obligations imposed by applicable law.This section explains only that use of a childcare marketplace cannot eliminate every risk associated with childcare.

Parents are responsible for providing the Sitter with accurate and reasonably complete information needed to care for the Child, including, where relevant: • Material allergies; • Dietary restrictions; • Health information relevant to care; • Medications; • Disabilities or accommodations; • Behavioral or developmental needs relevant to safety; • Emergency contacts; • Authorized pickup persons; • Established routines; • Activity restrictions; and • Other information reasonably necessary for safe care. SitReady does not independently diagnose, evaluate, or verify the Child’s medical, developmental, behavioral, or care needs.

Sitters are responsible for evaluating each Booking request and deciding whether they have the experience, ability, training, availability, and comfort level necessary to perform the requested childcare.A Sitter should decline a Booking or specific task that exceeds the Sitter’s qualifications, ability, legal authority, training, or comfort level.Acceptance of a Booking does not represent a SitReady determination that the Sitter has specialized professional qualifications unless SitReady expressly states that a particular credential has been independently verified.

SitReady does not provide: • Medical advice; • Nursing services; • Medical diagnosis; • Medical treatment; • Emergency medical services; or • Professional healthcare services. Information appearing on the Platform is not a substitute for advice from a physician or other qualified healthcare professional.Parents should not use SitReady to obtain medical advice.If a Child has a medical emergency, Users should contact 911 or the appropriate emergency service immediately.

SitReady’s ordinary childcare marketplace is not a substitute for licensed nursing, home health, therapy, behavioral health, or other regulated professional care. A Parent who needs specialized services is responsible for determining whether the requested service requires a professional license, certification, prescription, care plan, or other qualification and for selecting an appropriately qualified provider.A Sitter must not represent ordinary SitReady eligibility or a background-screening badge as proof of a professional healthcare or therapeutic qualification.

Any agreement for a Sitter to administer medication is between the Parent and Sitter and must comply with applicable law and SitReady’s safety requirements.SitReady does not prescribe medication, determine appropriate dosages, evaluate drug interactions, or supervise medication administration.A Sitter should not perform medication-related tasks outside the Sitter’s training, ability, legal authority, or agreed responsibilities.

Transportation is not automatically included in every Booking.A Sitter may transport a Child only when:1.The Parent has authorized the transportation; 2.The Sitter has agreed to provide it; and 3.Applicable legal and safety requirements are satisfied. Unless SitReady expressly states otherwise for a particular feature or program, SitReady does not inspect every vehicle, car seat, driver’s license status, driving record, insurance policy, route, or transportation condition before each trip.Parents and Sitters are responsible for confirming transportation arrangements and legally required child-restraint requirements before transportation occurs.

-RISK ACTIVITIESSwimming, boating, water activities, recreational vehicles, trampolines, and other higher-risk activities may involve hazards beyond ordinary indoor childcare.Parents and Sitters should clearly agree on authorized activities before the Booking and comply with applicable law and SitReady safety requirements.A Sitter is not required to perform a higher-risk activity merely because the activity is available at the care location.

SitReady does not routinely inspect every home, hotel, vacation rental, event venue, or other care location before a Booking.Parents are responsible for providing a reasonably safe care environment and disclosing known material hazards relevant to the Booking.Sitters are responsible for using reasonable judgment and may decline or end a Booking when they encounter a serious undisclosed safety concern.SitReady’s ability to investigate a reported hazard after an incident does not mean that SitReady previously inspected or approved the location.

Parents and Sitters are responsible for safeguarding their own money, keys, vehicles, electronics, documents, jewelry, equipment, and other personal property.SitReady does not take possession of User property merely because a Booking occurs through the Platform and does not guarantee against loss, theft, accidental damage, or misuse by another User.Suspected theft, fraud, or intentional property damage may be reported to SitReady and, when appropriate, to law enforcement.

SitReady Support is not: • An emergency dispatch center; • A medical service; • A law-enforcement agency; • A fire department; • A child-protection hotline; or • A substitute for 911. If a Child or another person is in immediate danger or requires urgent medical, police, or fire assistance, Users should contact the appropriate emergency service first.SitReady’s Safety, Trust & Incident Reporting Policy explains how serious incidents should be reported to SitReady after immediate safety needs have been addressed.

SitReady does not replace any legal duty a Parent, Sitter, or other person may have to report suspected child abuse, abandonment, neglect, exploitation, or other conduct to law enforcement or child-protection authorities.A report made to SitReady does not automatically satisfy a report required by law.Users remain responsible for complying with applicable mandatory-reporting requirements.

-PARTY SERVICESSitReady may rely on third parties for services such as: • Payment processing; • Identity verification; • Background screening; • Hosting; • Analytics; • Communications; • Mapping; and • Other Platform functionality. Those third-party services may be subject to their own terms, availability, privacy practices, technical limitations, and processing requirements.SitReady does not control every act or omission of an independent third-party service provider, although SitReady may select, replace, or manage providers used to operate the Platform.

SitReady does not guarantee uninterrupted or error-free access to the website, mobile application, messaging, Booking features, payment processing, notifications, or other Platform functionality.Internet outages, device failures, software defects, maintenance, third-party outages, mobile-service interruptions, delayed notifications, or other technical conditions may affect Platform availability.Users should not rely on SitReady messaging as the sole method of obtaining emergency assistance.

SitReady may provide in-app messages, push notifications, email, text messages, or other communications relating to Bookings or Accounts.Delivery may depend on device settings, network availability, contact information, third-party carriers, and other factors outside SitReady’s direct control.A notification shown as sent does not guarantee that the recipient immediately saw, opened, received, or acted upon it.

PROVIDERSitReady may facilitate Parent payments and Sitter payouts through a payment provider.Collecting, processing, allocating, holding, or transmitting funds associated with a Booking does not make SitReady the provider of the underlying childcare services.Payment, fee, refund, cancellation, no-show, and Sitter-compensation rules are addressed in SitReady’s Payment, Fees, Refunds, Cancellations & No-Show Policy.

SUPERVISIONSitReady may investigate complaints, review Platform records, restrict Accounts, require screening, enforce Platform rules, provide customer support, and take other actions intended to protect Users and the Platform.These activities do not mean that SitReady directly supervises every childcare interaction or assumes responsibility for every decision made by a Parent or Sitter during a Booking.

Parents and Sitters are responsible for complying with laws and regulations applicable to their own conduct and the childcare arrangement, including requirements concerning: • Child safety; • Transportation; • Mandatory reporting; • Taxes; • Licensing; • Professional services; and • Other applicable legal obligations. SitReady’s Platform eligibility does not represent a legal opinion that a User may perform every possible childcare-related task in every jurisdiction.

Unless SitReady expressly states otherwise for a specific program, User, or Booking, Users should not assume that SitReady provides personal automobile, homeowners, renters, health, workers’ compensation, professional liability, or other insurance coverage for losses arising from a Booking.Parents and Sitters are responsible for understanding insurance coverage applicable to their own home, vehicle, business activity, personal conduct, or childcare arrangement.

-TO-USER DISPUTESSitReady may provide support, review Platform records, enforce policies, or make payment-related determinations when a dispute arises between a Parent and Sitter.SitReady’s ability to assist with a dispute does not mean SitReady becomes a party to every disagreement between Users or assumes the obligations of either User under the childcare arrangement.Nothing in this Disclaimer prevents a User from exercising rights or remedies available under applicable law.

Except for an express statement made by SitReady about a specific Platform feature or verified status, Users should not interpret: • Platform access; • Search placement; • Profile visibility; • A screening badge; • A review score; • Booking eligibility; • Payment processing; or • Account status as a SitReady representation that a particular User is guaranteed to be safe, reliable, qualified, financially responsible, or suitable for a particular childcare arrangement.

-WAIVABLE RIGHTSNothing in this Disclaimer is intended to waive, exclude, or limit any right, duty, remedy, warranty, or liability that cannot lawfully be waived, excluded, or limited under applicable law.Any limitation or disclaimer in SitReady’s policies applies only to the maximum extent permitted by applicable law.

This Disclaimer supplements SitReady’s Terms of Service and other incorporated policies.More specific policies govern their particular subjects, including screening, safety and incident reporting, privacy, payments and cancellations, and User conduct.If a provision of this Disclaimer conflicts with a more specific SitReady policy concerning the same subject, the more specific provision applies to that subject unless SitReady expressly states otherwise.

SitReady may update this Disclaimer from time to time as its services, Platform features, geographic availability, or legal obligations change.Updated terms will apply as described in the revised version and any notice provided through the Platform.

Questions about SitReady’s role, Platform features, or this Disclaimer may be submitted through SitReady Support or the support options available through the SitReady website or mobile application.For emergencies involving immediate danger, urgent medical needs, fire, or law enforcement, contact 911 or the appropriate local emergency service.